Security & Trust

Built for Indian
Healthcare Infrastructure.

We process queue logistics, not medical histories. QueueFree is designed from the ground up to respect patient privacy and align with ABHA/NDHM and DPDP Act 2023 standards.

"QueueFree is a coordination layer. We do not store or monetize clinical patient data."

Zero PHI

No Medical Records Stored

We operate on the metadata of time and position only. No diagnoses, prescriptions, lab results, or clinical notes ever touch our servers.

AES-256

End-to-End Encryption

All data in transit and at rest is secured with 256-bit AES encryption — the same standard used by global banking institutions.

NDHM Ready

ABHA Readiness

Infrastructure designed to align with India's Ayushman Bharat Health Account (ABHA) ecosystem and upcoming NDHM digital health standards.

100% Yours

Hospital Data Ownership

Your hospital owns all data generated on the platform. We never monetise, share, or sell patient or operational data to any third party.

Every 15 min

Automated Backups

Queue data is backed up every 15 minutes across geo-redundant servers. Point-in-time recovery is available for up to 30 days.

99.9% SLA

99.9% Uptime SLA

Built on enterprise-grade cloud infrastructure with automatic failover. Planned maintenance always occurs outside hospital hours.

Privacy FAQ

Questions hospitals ask us most.

Transparency is not optional in healthcare. Here are direct, plain-language answers to the concerns every hospital IT and compliance team raises.

99.9%

Guaranteed Uptime SLA

AES-256

Encryption Standard

15 min

Backup Frequency

DPDP

Act 2023 Aligned

Need a full security review?

Our team can provide your IT department with a full data processing agreement (DPA), architecture diagrams, and security questionnaires.

Contact Security Team

Built for Indian Healthcare Infrastructure.